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Mohamed Ammar
Mohamed Ammar

Why You Need AirHelp App on Your Phone Before You Fly


AirHelp App: How to Download and Use It to Claim Flight Compensation




Have you ever experienced a flight delay, cancellation, or overbooking that ruined your travel plans? If so, you might be entitled to compensation from the airline, according to various regulations and conventions. However, claiming flight compensation can be a hassle, especially if you have to deal with unresponsive airlines, complicated paperwork, and lengthy processes. That's why you need AirHelp App, a free app that helps you get paid for flight disruptions in a few easy steps. In this article, we will show you what AirHelp App is, how to download it, and how to use it to claim flight compensation.




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What is AirHelp App?




AirHelp App is a free app that automatically tracks your flights for delays, cancellations, and any other unforeseen circumstances that could mean compensation for you. It is developed by AirHelp, the world's largest flight compensation company that has helped over 16 million passengers get their money back from airlines. AirHelp App is available for both Android and iOS devices, and it works across more countries and situations than any other app.


The benefits of using AirHelp App




There are many benefits of using AirHelp App to claim flight compensation, such as:


  • You don't have to deal with the airline yourself. AirHelp handles the entire claim process for you, from start to finish.



  • You save time and effort. You just need to submit your flight details and documents online, and AirHelp will take care of the rest.



  • You get regular updates and support. You can track the status of your claim on the app, and get advice from the experts whenever you need it.



  • You only pay when you win. AirHelp charges a success fee only when you receive your compensation. No win, no fee!



  • You get more than compensation. AirHelp also helps you with luggage issues, extra expenses, airport lounge access, and more.



The features of AirHelp App




AirHelp App has many features that make it easy and convenient to claim flight compensation, such as:


  • Flight tracker. The app tracks your flights in real time and notifies you when there is a disruption that could qualify for compensation.



  • Eligibility checker. The app checks your eligibility for compensation based on various regulations and conventions, such as EU Regulation EC 261, Brazilian Regulations, Montreal Convention, etc.



  • Claim submission. The app guides you through the essential documents and information required for your claim, and submits them for you.



  • Claim status. The app shows you the progress of your claim and the estimated payout amount.



  • Compensation payment. The app transfers your compensation to your preferred payment method once it is approved by the airline.



How to download AirHelp App?




Downloading AirHelp App is very easy and fast. Here are the steps for different devices:


For Android devices




  • Go to the Google Play Store on your device.



  • Search for "AirHelp" or use this link to access the app page.



  • Tap on "Install" and wait for the app to download.



  • Open the app and sign up with your email or Facebook account.



For iOS devices




  • Go to the App Store on your device Search for "AirHelp" or use this link to access the app page.



  • Tap on "Get" and wait for the app to download.



  • Open the app and sign up with your email or Facebook account.



How to use AirHelp App?




Using AirHelp App is very simple and straightforward. Here are the steps to follow:


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Step 1: Add your flights




You can add your flights to the app in three ways:


  • Scan your boarding pass. The app will automatically scan your boarding pass and add your flight details.



  • Forward your booking confirmation. The app will automatically extract your flight details from your booking confirmation email.



  • Enter your flight details manually. The app will ask you to enter your flight number, date, and departure and arrival airports.



Step 2: Check your eligibility




The app will check if your flight is eligible for compensation based on various factors, such as:


  • The reason for the disruption. The app will determine if the disruption was caused by extraordinary circumstances (such as bad weather, strikes, etc.) or not.



  • The length of the delay. The app will calculate how long you were delayed at your final destination.



  • The distance of the flight. The app will measure how far you flew from your origin to your destination.



  • The origin and destination of the flight. The app will check which regulations and conventions apply to your flight, depending on where you flew from and to.



The app will then show you if you are eligible for compensation, and how much you could get.


Step 3: Submit your claim




If you are eligible for compensation, the app will ask you to submit your claim online. You will need to provide some information and documents, such as:


  • Your personal details. The app will ask you to enter your name, email, phone number, address, and passport number.



  • Your bank details. The app will ask you to enter your preferred payment method, such as bank transfer, PayPal, etc.



  • Your flight documents. The app will ask you to upload a copy of your boarding pass, booking confirmation, ID card, etc.



  • Your signature. The app will ask you to sign a digital form that authorizes AirHelp to act on your behalf.



The app will then submit your claim to the airline on your behalf.


Step 4: Track your claim status




You can track the status of your claim on the app at any time. You will see the progress of your claim, such as:


  • Claim submitted. The app will show you when your claim was submitted to the airline.



  • Claim in progress. The app will show you when the airline is reviewing your claim.



  • Claim approved. The app will show you when the airline has approved your claim and agreed to pay you.



  • Claim rejected. The app will show you when the airline has rejected your claim and why.



  • Claim escalated. The app will show you when AirHelp has escalated your claim to a legal partner or a national enforcement body.



Step 5: Receive your compensation




If your claim is approved by the airline, you will receive your compensation within a few weeks. The app will transfer your compensation to your preferred payment method, minus a success fee that AirHelp charges for its service. The success fee varies depending on the type of membership and the complexity of the case, but it is usually between 25% and 35% of the compensation amount. If your claim is rejected by the airline, AirHelp will try to appeal or escalate it for free, until you get paid or there is no further chance of success.


How much does AirHelp App cost?




AirHelp App is free to download and use. However, there are some costs associated with using it, such as:


AirHelp Plus membership




AirHelp Plus is a premium membership that gives you access to additional benefits and services, such as:


  • Luggage protection. AirHelp Plus covers you for lost, damaged, or delayed luggage up to 1,000 per year.



  • Airport lounge access. AirHelp Plus gives you access to over 1,200 airport lounges worldwide in case of a flight delay or cancellation.



  • Extra expenses coverage. AirHelp Plus reimburses you for extra expenses incurred due to a flight disruption up to 100 per year.



  • Lower success fee. AirHelp Plus reduces the success fee from 35% to 25% for standard cases, and from 50% to 35% for complex cases.



AirHelp Plus costs 39.99 per year, and it covers you for unlimited flights. You can sign up for AirHelp Plus on the app or on the website.


No win, no fee policy




AirHelp operates on a no win, no fee basis, which means that you only pay a success fee when you receive your compensation. The success fee varies depending on the type of membership and the complexity of the case, but it is usually between 25% and 35% of the compensation amount. The success fee covers the costs of AirHelp's service, such as legal fees, administrative fees, and currency conversion fees. You can find more detail


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